Open/View a Support Ticket
Is your account Pending or Declined?
Before you open a support ticket, please make sure you've completed all driver requirements. We can only review and approve your account once every requirement has been satisfied — most pending or declined accounts are simply missing a step.
Already completed everything and still pending after 3 business days? Then go ahead and open a ticket below — we'll take a look.
Review Driver Requirements →Support Tickets
Enter your email to open a new support ticket or view and reply to your existing tickets.
California Zero Tolerance Safety Complaints
Fare Co-op maintains a Zero Tolerance Intoxicating Substance Policy. If you reasonably suspect your driver was under the influence of drugs or alcohol during a ride, report it immediately using the Zero Tolerance / Safety Complaint category, by contacting Fare Co-op, or by contacting the CPUC (California).
1 (844) 900-3247 •
info@fare.coop
CPUC (California):
1-800-894-9444 •
CIU_intake@cpuc.ca.gov